Heathland House Luxury Care Home in Ferndown
Welcome to Heathland House in Ferndown, Dorset
A deluxe new care home for Dorset
Heathland House in Ferndown, Dorset, is a luxury care home offering exceptional care and an outstanding lifestyle for its residents.
Heathland House care home has received the ultimate rating from residents, their families and friends scoring 10 out of 10 on Carehome.co.uk. Known as the ‘Trip Advisor of the care home sector’, the national reviews website for care homes publishes reviews of 16,703 care homes, with less than 1% scoring a coveted 10 out of 10 rating.
It offers residents person-centered residential care and dementia care within exquisite surroundings. For family members and carers who are seeking to take a well-earned break, we offer respite care and short stays whilst we care for your loved one.
Inside Heathland House Care Home
A Care Home like no other in Dorset
Our purpose-built care home is easily accessible from the main A31, connecting Ferndown with the idyllic Wimborne Minster town and the villages of Little Canford and Canford Magna. Just a few minutes away lies the coastal resort town of Bournemouth which is conveniently reached via the arterial Ringwood Road.
Boasting 59 spacious ensuite bedrooms, luxurious lounges, private dining room, a stylish café bar, onsite cinema and a professional hair and beauty salon, our luxury care home is a special place where residents can enjoy living life to the fullest.
For couples and for residents seeking greater space, Heathland House offers a choice of 7 luxury care suites. Each fully furnished care suite comprises a spacious ensuite bedroom with a level access shower, a charming lounge and kitchenette plus access to a host of superb onsite facilities.
Bedrooms
The luxurious bedrooms have been designed and fitted to the highest standards, with every detail thoughtfully considered to ensure maximum comfort and convenience. Ground-floor bedrooms also boast direct access to a private patio and the wider Heathland House gardens. With a choice of internal decoration each spacious and bright room comes fully furnished with a profiling bed, TV, WiFi, telephone, and a private en-suite wet room. While beautifully decorated, we encourage residents to bring cherished ornaments and pictures to personalise their space, making it truly feel like home. We understand the importance of a restful night’s sleep, so we offer a selection of high-quality bedding and pillow options tailored to meet individual preferences, ensuring the ultimate in comfort and a peaceful night’s rest.
Care Suites
Heathland House Care Home boasts seven exclusive care suites, ideal for couples or for those looking for greater space. These thoughtfully designed one-bedroom care apartments feature a cosy lounge area, a convenient kitchenette with fridge and microwave, and a beautifully decorated bedroom with fitted furniture along with an en-suite wet room. Each care suite is fully furnished to a high standard, providing everything you need for a relaxed and comfortable lifestyle. However, we encourage residents to bring treasured items to personalise their space and make it truly feel like home. These care suites offer the perfect blend of independence and support, giving residents a comfortable first step into residential care.
Dining
Each floor at Heathland House features a spacious, light-filled dining room designed to make every mealtime special. The ground floor dining room opens onto a charming veranda, perfect for alfresco dining on warm days, while the first and second-floor dining rooms offer lovely views of the surrounding area. Our expert chefs take pride in creating delicious, seasonal menus that cater to the tastes and preferences of our residents. Every meal is thoughtfully prepared to be both nutritious and enjoyable, ensuring dining here is always a delightful and sociable experience.
Private Dining Room
Our intimate private dining room offers the perfect setting to celebrate life’s important milestones, such as birthdays or anniversaries, in a space that feels both familiar and comfortable. Surrounded by elegance and warmth, you can enjoy a personalised dining experience tailored to your needs. Our talented chefs take pride in crafting the perfect menu for your special occasion, ensuring every detail is just right to make your celebration truly unforgettable.
Luxury Lounges
The cosy corners within our residents’ lounges make it easy to get to know your neighbours and build new friendships. Whether you’re enjoying a game of cards, playing your favourite board game, or simply having a friendly chat, you’ll soon find yourself surrounded by a warm community. All lounges are filled with natural light, creating a bright and inviting atmosphere. The ground floor lounge opens directly onto the beautiful gardens, offering a peaceful setting to relax and connect with others in a serene environment.
Café Bar
Our café-bar is a lively social hub where residents, friends, and family can gather to enjoy a hot drink and a freshly made pastry or perhaps a pre-dinner drink. Filled with natural light and featuring doors that open onto the beautiful gardens, it’s a bright and inviting space where there’s always something happening. We’re delighted to welcome the wider community, and the café-bar frequently hosts musical activities and events, making it a place of connection, entertainment, and joy for everyone.
Hair & Beauty Salon
At Heathland House, looking good and feeling great are essential parts of everyday life. Treat yourself to a little indulgence at our on-site hair and beauty salon, where our skilled hairdresser and beautician provide stylish cuts, manicures, and more. Whether you’re after a fresh new look or a relaxing pampering session, we’re here to help you feel your absolute best.
Cinema
Our cinema is a place where family members of all ages can come together and create lasting memories. Younger relatives can spend quality time with their older family members, enjoying treats like popcorn or pick and mix while watching a classic movie. For the sports enthusiasts, it’s the perfect spot to enjoy things like the Premier League, 6-Nations Rugby or F1 races, bringing everyone together to share the excitement of their favourite event.
Spa
Although every bedroom features its own private wet room, the spa bathroom offers a special opportunity to experience the full wellbeing benefits of a luxurious spa-style bath. Our care team ensures a truly relaxing and pampering experience, with soothing dimmed lighting and your favourite music playing in the background. You need not worry about safely entering or exiting the bath; our team will be there to assist, offering a warm, fluffy towel and providing support while always maintaining your dignity.
Gardens
We know how much many of you cherish your gardens and the positive impact that fresh air has on your health, which is why the gardens at Heathland House Care Home are such a beloved feature. The gardens are easily accessible, even for those using walking frames or wheelchairs, with smooth, level paths ensuring safe access to all areas of the beautiful grounds. If you enjoy gardening, you can join our gardening group, where we warmly welcome your green-fingered expertise and advice!
Bedrooms
The luxurious bedrooms have been designed and fitted to the highest standards, with every detail thoughtfully considered to ensure maximum comfort and convenience. Ground-floor bedrooms also boast direct access to a private patio and the wider Heathland House gardens. With a choice of internal decoration each spacious and bright room comes fully furnished with a profiling bed, TV, WiFi, telephone, and a private en-suite wet room. While beautifully decorated, we encourage residents to bring cherished ornaments and pictures to personalise their space, making it truly feel like home. We understand the importance of a restful night’s sleep, so we offer a selection of high-quality bedding and pillow options tailored to meet individual preferences, ensuring the ultimate in comfort and a peaceful night’s rest.
Care Suites
Heathland House Care Home boasts seven exclusive care suites, ideal for couples or for those looking for greater space. These thoughtfully designed one-bedroom care apartments feature a cosy lounge area, a convenient kitchenette with fridge and microwave, and a beautifully decorated bedroom with fitted furniture along with an en-suite wet room. Each care suite is fully furnished to a high standard, providing everything you need for a relaxed and comfortable lifestyle. However, we encourage residents to bring treasured items to personalise their space and make it truly feel like home. These care suites offer the perfect blend of independence and support, giving residents a comfortable first step into residential care.
Dining
Each floor at Heathland House features a spacious, light-filled dining room designed to make every mealtime special. The ground floor dining room opens onto a charming veranda, perfect for alfresco dining on warm days, while the first and second-floor dining rooms offer lovely views of the surrounding area. Our expert chefs take pride in creating delicious, seasonal menus that cater to the tastes and preferences of our residents. Every meal is thoughtfully prepared to be both nutritious and enjoyable, ensuring dining here is always a delightful and sociable experience.
Private Dining Room
Our intimate private dining room offers the perfect setting to celebrate life’s important milestones, such as birthdays or anniversaries, in a space that feels both familiar and comfortable. Surrounded by elegance and warmth, you can enjoy a personalised dining experience tailored to your needs. Our talented chefs take pride in crafting the perfect menu for your special occasion, ensuring every detail is just right to make your celebration truly unforgettable.
Luxury Lounges
The cosy corners within our residents’ lounges make it easy to get to know your neighbours and build new friendships. Whether you’re enjoying a game of cards, playing your favourite board game, or simply having a friendly chat, you’ll soon find yourself surrounded by a warm community. All lounges are filled with natural light, creating a bright and inviting atmosphere. The ground floor lounge opens directly onto the beautiful gardens, offering a peaceful setting to relax and connect with others in a serene environment.
Café Bar
Our café-bar is a lively social hub where residents, friends, and family can gather to enjoy a hot drink and a freshly made pastry or perhaps a pre-dinner drink. Filled with natural light and featuring doors that open onto the beautiful gardens, it’s a bright and inviting space where there’s always something happening. We’re delighted to welcome the wider community, and the café-bar frequently hosts musical activities and events, making it a place of connection, entertainment, and joy for everyone.
Hair & Beauty Salon
At Heathland House, looking good and feeling great are essential parts of everyday life. Treat yourself to a little indulgence at our on-site hair and beauty salon, where our skilled hairdresser and beautician provide stylish cuts, manicures, and more. Whether you’re after a fresh new look or a relaxing pampering session, we’re here to help you feel your absolute best.
Cinema
Our cinema is a place where family members of all ages can come together and create lasting memories. Younger relatives can spend quality time with their older family members, enjoying treats like popcorn or pick and mix while watching a classic movie. For the sports enthusiasts, it’s the perfect spot to enjoy things like the Premier League, 6-Nations Rugby or F1 races, bringing everyone together to share the excitement of their favourite event.
Spa
Although every bedroom features its own private wet room, the spa bathroom offers a special opportunity to experience the full wellbeing benefits of a luxurious spa-style bath. Our care team ensures a truly relaxing and pampering experience, with soothing dimmed lighting and your favourite music playing in the background. You need not worry about safely entering or exiting the bath; our team will be there to assist, offering a warm, fluffy towel and providing support while always maintaining your dignity.
Gardens
We know how much many of you cherish your gardens and the positive impact that fresh air has on your health, which is why the gardens at Heathland House Care Home are such a beloved feature. The gardens are easily accessible, even for those using walking frames or wheelchairs, with smooth, level paths ensuring safe access to all areas of the beautiful grounds. If you enjoy gardening, you can join our gardening group, where we warmly welcome your green-fingered expertise and advice!
Caring like family
At Cinnamon Care Collection we believe in taking a holistic approach when caring for our residents. Our person-centred care is formed entirely around the individual needs of our residents whilst respecting their uniqueness and offering care that is dignified and respectful.
Each resident is supported by an Individual Care Plan which adapts as each person’s needs change over time.
Residential Care
The person-centered care we offer in all Cinnamon luxury care homes allows our residents to live with as much independence as possible, with the reassurance they are surrounded by a dedicated care team 24 hours a day.
Dementia Care
At Cinnamon Care Collection our unique approach rests on a thorough understanding of each individual and providing care that is tailored to their needs.
Heathland House luxury care home provides expert dementia care within a dedicated dementia community that is specially adapted to reflect the needs of our residents.
Respite Care
Our respite care gives families and carers an opportunity to take a well-earned break knowing their loved one is cared for by a professional care team.
At the same time, a short stay at Heathland House is perfect for sampling our luxurious surroundings and first-class care before choosing to move in permanently.
TESTIMONIALS
WHAT YOU HAVE TO SAY
My mother visited the home on a respite basis after an operation on her hip. The staff were very helpful and obliging from day one. The management ensured everything ran smoothly from start to finish, ensuring everything was up and running for my mother’s arrival. She really enjoyed her stay here and the carers and staff made her welcome and saw to her needs every day. On leaving, the management again stepped up to the mark to ensure everything went smoothly....
K C (Son of Resident)
My respite stay at Heathland House has been a nice place to stay over the Christmas and New Year holidays. Comfortable bed and I have slept very well, a bit like a 5-star hotel. The rooms are clean and spacious. The food has been very good, homemade cakes and bread. I am sure I have put on a lot of weight! Activities have been quite good, tai chi, flower arranging, drumming and lots of things I haven’t done before. Staff...
D H (Respite Resident)
I was made very welcome. I had a lovely room. There have been very kind and caring staff who looked after me. Everything I needed was there for me and the food was excellent. Just the right sort of portions for a person who has been ill. The activities were exceptional and I thoroughly enjoyed them. All that I needed was to push the button and someone will come to see me and I think this is excellent. You gave...
B P (Respite Resident)
I cannot praise Heathland House enough. My mum’s quality of life has improved immeasurably since she moved in during November 2023 and so has ours. Previously, we were constantly worried about her health and safety and her loneliness, as well as trying to care for her ourselves. She is now wonderfully cared for in beautiful surroundings by staff that are more like family to her. Every single staff member is caring, interested and thoughtful to her and I feel she is...
Cindy L (Daughter of Resident)
Mum moved into Heathland House as she needed 24-hour care. The home is beautiful, well designed to make living in it easy with wonderful facilities. But more importantly what shines through is the love and care given by the whole team, from meeting daily care needs to rich and personalised activities, lovely food, beautifully clean environment which all go towards making it a happy home for Mum and a place where family and friends are welcomed into. Huge thanks to the...
Suzanne A (Daughter of Resident)
RICH ACTIVITIES AND THE BEST CARE FACILITIES
Enjoy leisure time and explore new activities
Our Wellbeing & Lifestyle Coordinators ensure each day is filled with fun and meaningful activities that are tailored to personal preference. Residents at Heathland House can continue to enjoy hobbies and personal interests as well as taking part in new pursuits.
Heathland House has its own private vehicle, ensuring residents can enjoy regular trips to nearby attractions and places of interest.
DINING AND HOSPITALITY
Delicious home cooked meals
There’s always delicious homecooked food served every day at Cinnamon Care Collection. Each nutritionally balanced meal is crafted using the finest ingredients and made according to individual taste and dietary requirements.
In between mealtimes there’s plenty to nibble and enjoy in the lounges with tasty snacks and fresh brews served throughout the day.
CARE HOME INNOVATION AND GREEN CREDENTIALS
We are always looking on how we can innovate to provide all our residents the very best care and safety through the latest technology. Our care teams using a digital care planning system resulting in more time caring and less time writing care reports is just one example of this.
We are committed to environmental sustainability by embedding eco-friendly practices throughout our facilities. This can range from energy efficient LED lighting, rigorous recycling practices, the A-rated appliances used in our kitchens, to electric vehicles and charging points.
IF YOU ARE SEARCHING FOR A LUXURIOUS AND HAPPY CARE HOME
WITH THE REASSURANCE OF ROUND-THE-CLOCK CARE, HEATHLAND HOUSE GIVES YOU ALL THIS AND MORE.
MEET OUR TEAM
The team at Heathland House are the make-up of our care home family, and it is important we only have the right people who share our values and compassion.
We are very fortunate to be able to be very selective when recruiting the right care staff. Every member of our team is skilled, patient, compassionate and willing to go that bit further to reassure and make someone happy.

"It is my job to make sure Heathland House is full of happy thriving residents and staff. I am responsible for the day-to-day running of the home as well as giving the heads of departments the tools they need to do their jobs. I see good communication and keeping in touch with the residents and families, as well as the team crucial to the good running of a home."
Nadia Greenmaidan - General Manager
