Testimonials

I was initially very worried about coming to Parkfield post hip operation, but I need not have been. The staff were caring and considerate, with a good sense of humour which put me at ease. Facilities and overall standard of the home was excellent – perhaps some garden umbrellas on the ground floor and a few more garden chairs. Thank you to everyone at Parkfield Grange.

Home from home! I visit my mum every day, I’m always welcomed. I can make myself a drink at any time. There are always a choice of cakes to help yourself too.
My mum is very happy here at Parkfield Grange, her meals are amazing!
Carers are very kind and caring.
Her room is also amazing, vert much home from home, 100% happy.

No one prepares you for this stage of your life putting a parent into a care home. You are mentally stressed and feeling guilty. Having viewed a few dementia homes in the borough we found them to be unpleasant. Visiting Parkfield Grange is like going on a 5 star vacation. As soon as you walk in the

My father is treated with dignity and respect. The staff are all friendly and make an effort to know Dad’s likes/dislikes and interests. Dad is reviewed regularly by the medical team and any interventions required have been timely. Parkfield Grange is always clean, the housekeeping staff are brilliant and the laundry is second to none.

Can I just say all care homes should be like Parkfield Grange, it’s a pleasure to come and visit my mum. As soon as you enter the building the staff are there with a smile on their faces and make you feel very welcome, hats off to staff and carers who look after my mum. My mum is very happy at Parkfield Grange, she’s always smiling and she’s made lots of friends, it’s great that they allow dogs in because my little dog Minnie loves to see her nan. It’s great that they have a coffee machine and yummy cake on hand, so my mum thinks she’s going to the coffee shop. Parkfield Grange is the best.

My father moved to residential care in 2022 to the new dementia suite. The staff were amazing and the environment is a very positive and friendly atmosphere for those living with dementia. The activities provided are fantastic and the staff are very caring. The cleanliness of the home is immaculate.

My mother now classes Parkfield Grange as her home. This gives her family peace of mind knowing she is well cared for and regarded as a valued individual.
The staff are all very approachable and nothing is ever too much trouble. They are kind, cheerful, and enthusiastic (regarding activities) and make my mother feel contented and at 99 years young that makes her family very happy.

My father was in Parkfield Grange in March for an unfortunately very short stay as he passed after only a couple of weeks. However, he was looked after excellently while he was there. The home is beautiful, the rooms spacious, light and the bathrooms are superb. Food is excellent as well a real notch above what you would expect. The staff were great, really caring and attentive and Dad was very happy during his short spell. Crucially he was looked after really well during his last couple of days and passed peacefully and comfortably. Only area that didn’t work great was being able to contact the GP as it is a remote function and so death documentation was slow coming through but this is a very small quibble. Based on our experience we would absolutely recommend Parkfield Grange.

A very big thank you to all the team at Parkfield Grange. The member of staff who organises entertainment for the residents and what a great job she does! What is so brilliant is that all team members join in, they have such fantastic team spirit and really enjoy keeping the residents happy and comfortable in every way. They always have smiles on their faces and this is so important, the amazing variety of events keeps the residents both stimulated and happy. The assistant manager and admissions staff member lead a great team, too many to recall. A very big thank you for making my mother feel wanted, special and happy.

Our father has only been a permanent resident for six weeks but is already settling in so well.
All the staff are so welcoming and caring.
Already, Dad is eating better and feels safer from falls.
It’s lovely to visit instead of being a carer.
Dad is once again Dad, thanks to this lovely care home.