Meet Our Team

Mark Shockledge

Senior General Manager

What I do:
I am a Senior General Manager with Cinnamon Care and whilst I am responsible for Eastcote Park Retirement Village and Care Home, I also manage the companies electronic care planning system and support other General Manager to reach the company quality standards.

I am passionate about providing the highest standards of care and support to the people who choose to live with us and ensure that my team operate at the same level. It is a real privilege to care for your loved one and my whole purpose is to ensure that we aim to be the best at what we provide.

My experience:
I count myself fortunate to have gained so much valuable experience. My career in care started many years ago and since the age of 16 I have met, by profession I am a qualified Social Worker and have managed a wide range of community services , residential and nursing homes working with older people, people with a learning difficulty, people living with dementia and supporting people who are at the end of their life.

In my last role working for Cinnamon Care my care home was rated Outstanding by the Care Quality Commission which I am immensely proud of. I have met, cared for, and worked with some amazing people who have taught me so much.

About me:
I have recently relocated from Southampton so am still getting to know the surrounding areas. My family and friends will say I am a bit of a workaholic, highly competitive and a perfectionist who won’t take second best in anything.

My family live in the North so travelling to see them and my grandson is always a priority. In my spare time I enjoy reading, theatre and walking my two dogs. I look forward to welcoming you to Eastcote Park

Ben Dalgetty

Support Services Manager

What I do:
I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their family and friends.

My experience:
For the past 4.5 years I have been working as a Home Admissions Advisor (same job different title!)  where I developed an understanding about what makes a good care home and I know that Eastcote will be as well. I helped care for my Mother in Law who developed young onset dementia in her early 50’s so I truly understand the journey families are on.

About me:
Outside of work I enjoy quality family time with my 2 kids and 2 dogs. I am a coach for a local girls football team and although enjoyable I can get a little competitive at times!! I enjoy eating out (when we can) and spending time with family and friends and perhaps having a glass of red or 2!

Nicola Harris

Resident Services Advisor

What I do:
I am the Resident Services Advisor at Eastcote Park; I support individuals and their families to make decisions about their future retirement and care choices.  I also build a network of local contacts to support the interests of our homeowners and residents, as well as the business.

My experience:
I have worked in the retirement village and care industry for the last 18 years.  From sourcing land, to planning permission and supporting the build process to meeting prospective residents and supporting their move in process.  I have personal experience of supporting family members to find the right retirement and care options for themselves and know how important it is to understand the individual’s situation and to find the solution that is right for them.

About me:
I am married with twin daughters, who are both trampoline coaches, which has led me to become a qualified judge.  I am an avid Harry Potter fan and keep my husband baffled with some of the references to the books and movies!  I love to travel, especially with my family, having taken many different holidays from beach to city to adventure and theme parks (especially Harry Potter themed parks).  I love to read and can often be found curled up with a good book, I go everywhere with my kindle.  A random fact is that I can recite the alphabet backwards and it actually turned out to be quite a useful tool.

Nigel Cooke

Head Chef

What I do:
I’m head chef at Eastcote Park

About me:
I qualified as a chef 1990 at Solihull college,

My experience:
I have spent the last 32 years in hotel and restaurants .
Food plays such an important part of our day to day living not just nutritionally but psychologically too , which is why it is so Important to deliver consistently good food.

Joanne Hennessy

Activities Coordinator

What I do:
I am the Activities Coordinator at Eastcote Park. I ensure all the residents receive happy, enjoyable, varied, and meaningful activities and social events inside and outside the home. I encourage the residents to join in meaningful activities to promote mental stimulation and physical well-being while maintaining their independence,  choice and dignity, enabling them to lead an entire and active life.

My experience:
I have worked in the care industry for  30 years. I worked my way up to a senior carer; then, I was offered a Lead Activities coordinator position, which I enjoyed very much, as I like to bring a smile to the residents’ faces.

About me:
I am a mother to my two grown-up boys and a Nanny to my 4-year-old granddaughter. I enjoy travelling in my Camper van with my Husband around the South Coast, Kayaking, swimming, and country walks with our dog.

Greg Collis

Maintenance Manager

What I do:
I am the Maintenance Manager at Eastcote Park.

About me:
I originate from Portsmouth were I Iived most of my life. I have had a varied career which has seen me working in retail, the RSPCA and running my own gardening business. Outside of work I enjoy photography, art and theatre.

My experience:
I have worked at Eastcote Park since April 2021 initially as the Gardener and then after covering the role for a while I became Head of Maintenance. My role is varied with no two days ever being the same, I love the contact with the people who live and work at the home and enjoy making a difference.

The Eastcote site is a large footprint and it gives me great pleasure to see the site in the summer when the gardens are at their best.

Suzanne Bates

Administrator

What I do:
I am the Administrator for Eastcote Park Care Home. Being a part of the team here at a new care home is exciting for me and I cannot wait! I am very happy to be working alongside a great team from the beginning and welcoming all our new staff and residents and becoming one big happy family.

About me:
I have worked in the Care Home sector since 2012 starting off as an Admin Assistant and working my way up to Administrator, training and helping other Administrators and Admin Assistants at local homes within the same company. This is the third large Care Home I have worked in but definitely the best!! I really would not want to work in any other industry as I love being a part of our residents lives and providing a high standard of care.

My experience:
I look after the Finance and HR for the care home and apartments. Myself and my Admin Assistants are the first point of contact for any questions or queries you may have. I am a workaholic so you will see me around a lot.
In my spare time I enjoy going to concerts, the theatre and I also enjoy relaxing on holiday.